Based on popular customer demand, we are out with beta version of our browser based mobile application. It is currently available for Drupal 7 and WordPress.
This stand alone mobile app allows you to view our chat in full screen when you are using a device with limited screen area like mobile or tablet. Below is a screenshot of the user list within our web-based mobile app:
This would only replace popup chat. Our embed chat is already responsive and works great on mobile devices.
When you view your website in the mobile, or chat button appears on the bottom right instead of the pop-up chat. Clicking on this chat button opens our web mobile app in a separate browser tab.
Please update to the latest version of module/plugin in order to access our web based mobile application. Check it out now! :)